What Do You Love About TV?

In a word: everything. We'll show you how to get the best signal, the best programming and the most entertainment. In short, this is where we'll help you make the most of your AccessTV service.

For more detailed information about AccessTV, click here

  • Using Your Remote

    Does anyone even remember getting up to change the channel? We've had our remotes for so long, we take all that control for granted. Well, your remote does a lot more than it used to. Below is a diagram of everything it can do. Have a look and explore the capabilities of your Access remote control.

    If you still have questions, we're here to help 24/7. Just give us a call at 569-2225 or toll free at 1-866-363-2225.

    PVR Remote Control Functions

    Mouse-over any button on the image to your left for a more complete description of that feature.

    Use SETUP for all programming sequences. Refer to the USER MANUAL for MANUFACTURER'S CODES.

    Press PWR once to turn on or off a home entertainment device.

    Press AUX to control VCR, TV/VCR combo, PVR or extra DVD Player.

    Press DVD to control DVD Player.

    Press AUD to control the Audio Amplifier, tuner or Receiver.

    Press TV to control the Television.

    Press CBL to control the Cable Box.

    Use GUIDE to display the program guide.

    Press MENU once to display available interactive services.

    Use INFO to display the current channel and program information.

    Use the CURSOR keys to move the cursor in the program guide and menu screens and to navigate within the interactive services.

    Use SELECT to choose options, PPV events, and to tune programs from the program guide.

    Use PAGE or PAGE- to page up or page down through the menu screens and the program guide.

    Use EXIT to exit out of your cable converter's menu and guide.

    Use A, B, or C to access additional cable features.

    Use VOL or VOL- to raise or lower the audio volume.

    Use FAV to cycle through your favourite channels stored in your cable converter.

    Use CH or CH- to select the next higher or next lower channel.

    Press MUTE once to turn the sound off or on.

    Press LAST once to recall the last channel.

    'TUNE-IN' keys. Refer to the USER MANUAL for instructions to program the 'tune-in' keys for specific channels.

    Use to command your PVR to instantly replay the last 7 seconds of a program you are watching.

    Press LIST once to display a list of recorded shows on your PVR.

    Press LIVE once to return to watching live TV.

    In all modes except CBL, use REW, PLAY, FFWD, STOP, and PAUSE to control a VCR or DVD Player. In the CBL mode, use above keys to control PVR functions of the set-top box.

    Use PIP ON-OFF to switch the Picture-In-Picture feature on or off. Use PIP SWAP to switch images and sound between the main and window pictures.

    May not be a feature available on all TV's.

    Use PIP MOVE to move the window picture to different positions in the main picture. Use PIP CH or CH- to select the next higher or lower PIP channel.
    *May not be a feature available on all TV's.

     

  • Navigating Your Guide

    Your digital guide can tell you what's on TV, but that's just the beginning. Get detailed information about programs, set times to watch shows in the future, search for titles and set parental controls and favourites. Explore and make the most of your guide.

    Channel Banner
    Like home base, this feature lets you know where you are and what you're watching. It provides a great way to see what's happening on the current show or shows on other channels (scroll up and down) while maintaining as much of your show on screen as possible. The banner provides information like:

    • The current time, title and length of a show
    • Channel call letters and number
    • Show rating
    • Parental control, favorite channel, and skipped channel indicators
    • The price of a PPV movie offering

     

     

    How to use your guide Cable TV Access Communications

    Quick Info
    The Quick Info feature expands the Channel Banner to provide all of the information of a standard channel banner plus several lines of detailed program descriptions. This is the quick way to figure out what you're watching and what it's about.

     


    The Guide
    The program guide allows you to find any show by time with five lines of guide information and a 1 1/2 hour viewing window (or scroll forward to check what coming up), by theme with multiple categories, or through a quick title search feature.

     

     

    Title Search
    Find your show by name. The title search feature allows you to type in titles through an on-screen virtual keyboard with your remote to quickly find a particular show and all the times it will air in the following week. You can then either flip to it or program a reminder to watch it later.

     

     

    Settings Menu
    The Settings Menu allows you to fine tune the capabilities of the program guide. Settings for Parental Control, Language, and Closed Captions are accessed through this menu.

     

     

    Parental Control
    With the Parental Control you can restrict viewing of certain channels, titles, ratings, and programs during a certain time period. Additionally, PPV (Pay-Per-View) program purchases can be restricted through the parental control setup. Make sure your kids only have access to what they should.

     

  • Parental Controls

    HD Only Cable Box or HD/PVR Box - DCT 6400/DCT 3400 Series

    Parental control is a valuable tool if there are some channels that you feel are not appropriate for some viewers in your family, or if you find the need to limit viewing for any reason.

    Experiment with the Parental Control settings to achieve the results you desire.

    • Press the 'Menu' or 'Settings' button
    • Press the 'A' button for more settings
    • Press the arrow up/down button and highlight Parental Control
    • Press the 'Select/OK' button

    The following are the list of options that will come up and a description of what each option will do:

    Locking Status
    you can press the 'Select/OK' button to set this to On, Off (Auto Relock), Off (Relock Manually)

    Change PIN#
    press the 'Select/OK' Button to change the pin#

    Locked Channels
    press the 'Select/OK' Button to add channels to the list

    Locked Ratings
    press the 'Select/OK' Button to lock channels by their rating

    Locked Times
    press the 'Select/OK' Button to lock the set top for a specified time frame (can set multiple times)

    Hide Adult Titles
    press the 'Select/OK' Button to Enable/Disable this option

    Lock Purchasing

    • Press 'Menu' button, then Press 'A' button for more settings
    • Press arrow up/down button and highlight Purchasing Press 'Select/OK' Button
    • Highlight Locking Status and press 'Select/OK'
    • Highlight ON and press 'Select/OK'
    • Enter your PIN# and press 'Select/OK'

     

    Standard Definition Cable Box - DCT700/DCT2000/DCT2500

    If you have one of these digital boxes, you can control what's being watch, and not watched, very much the same as above. Follow these simple instructions to get started.

    1. Set your PIN number
    To set you pin number, begin by pressing MENU or SETTINGS. Use the UP/DOWN arrows and highlight 'Parental Control' and press OK/SELECT. Press A to 'Set Pin'. Enter your 4-digit pin number and then re-enter the number. Now you can press EXIT to go back to watching TV or go on to set specific parameters or controls.

    Lock Channels
    Press MENU or SETTINGS and then use the UP/DOWN arrows and highlight 'Parental Control'. Press OK/SELECT. You'll be asked to enter your pin number. Next highlight 'Lock Channels' and press OK/SELECT.

    Now enter the channel number you'd like blocked and press OK/SELECT. Now every time you, or your kids, go to those channels, you'll have to enter your pin number to proceed.

    Locked Ratings
    Press the 'Select/OK' Button to lock channels by their ratings

    Locked Times
    Press the 'Select/OK' Buttom to lock the set top for a specified time frame (can set multiple times)

    Hide Adult Titles
    Press the 'Select/OK' Button to Enable/Disable this option

    Lock Purchasing

    • Press Menu/Settings button, press the arrow up/down and highlight Purchasing
    • Press the 'OK/Select' button and enter your PIN#
    • Highlight PIN Status and press 'OK/Select'
    • Highlight PIN Required and press 'OK/Select'
  • How to Use Your PVR

    Never Miss A Show, A Play Or A Bathroom Break!
    Quite simply, a Personal Video Recorder (PVR) will change the way you watch TV. It allows you to control live TV and record programs to watch later.

    While you're watching a program live, your PVR records a digital copy allowing you to pause, rewind and fast-forward the show. Instant replays, bathroom breaks, catching an important line of dialogue all at your fingertips.

    A PVR lets you record a program while watching another, and you'll never miss your favourite show again. In fact, you'll be able to watch it whenever you like, as many times as you like. You can record single episodes, multiple episodes or even entire seasons and watch them at your leisure. Imagine, complete programming control in the palm of your hand. It's amazing.

    Personal Video Recorder Brochure

  • How to Order PPV

    THERE ARE 3 WAYS TO ORDER PAY-PER-VIEW:
    (1) With your remote control, (2) With an automated phone system, or (3) Through a Customer Service Representative.

    1. Ordering With Your Remote Control
    Standard Digital Boxes
    1. Highlight the chosen movie in the on-screen guide.
    2. Press OK/SELECT.
    3. Press B on your remote control.
    4. Highlight either 'Buy Event' or 'Buy Event and Set VCR Timer' and press either OK/SELECT or A on your remote control.

    PVR Digital Boxes
    1. Highlight the selected movie in the on-screen guide.
    2. Press OK/SELECT.
    3. Highlight either 'Buy This Show' or 'Buy and Record This Show' and press OK/SELECT.

    2. Ordering With The Automated Phone System
    1. Call (306)569-9999 (Regina) or 1-866-994-6778 (outside Regina).
    2. Follow the prompts to select and order a movie.

    3. Ordering Through A Customer Service Representative
    1. Call 1-866-363-2225 to speak to a Customer Service Representative.

    Cancelling Pay-Per-View Orders
    Orders placed through the remote control (standard digital boxes)
    1. Highlight the ordered movie in the on-screen guide.
    2. Press OK/SELECT.
    3. Highlight 'Cancel Purchase' and press either OK/SELECT or A on your remote control.

    Orders placed through the remote control (PVR Digital Boxes)
    1. Highlight the ordered movie in the on-screen guide.
    2. Press OK/SELECT.
    3. Highlight 'Cancel This PPV Purchase' and press OK/SELECT.

    Orders placed through the automated phone system
    1. Call 1-866-363-2225 to speak to a Customer Service Representative.

    Orders placed through a Customer Service Representative
    1. Call 1-866-363-2225 to speak to a Customer Service Representative.

Welcome to AccessOnDemand

Watch What You Want, When You Want!

Click on the chapter links below to view our tutorial and to see just how easy it is to use AccessOnDemand.

  • Introduction

  • Navigation

  • How to Preview

  • How to Order

  • How to Cancel

  • How to Replay

  • Parental Locks

  • Leaving

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All prices on this web site are subject to change without notice. Features and availability vary by location. While we make every effort to provide you the most accurate, up-to-date information, one of our customer service representatives will contact you and verify your estimate and valid discounts in order to arrive with a complete and final estimate.

We are open 24/7. Please contact one of our friendly customer service representatives, toll free at 1-866-363-2225; we look forward to answering any questions you may have or assisting you with setting up your new services.

Monthly Summary / Total
$ 0 00 mo.
Total Savings:
Choose:
Internet
TV
Phone
Security

All prices on this web site are subject to change without notice. Features and availability vary by location. While we make every effort to provide you the most accurate, up-to-date information, one of our customer service representatives will contact you and verify your estimate and valid discounts in order to arrive with a complete and final estimate.

We are open 24/7. Please contact one of our friendly customer service representatives, toll free at 1-866-363-2225; we look forward to answering any questions you may have or assisting you with setting up your new services.