Customer Support
Customer Care help and support directory.
Important Notice: A labour disruption at Canada Post is affecting the delivery of paper bills, payments, returns, and shipments.
We've done our best to answer your most frequently asked questions about our services in a quick and easy format.
If you need more help than what you can find here, a friendly, local Access expert can give you the help you need.
Regina: 306-569-2225
Toll-free: 1-866-363-2225
AccessSmartHome
AccessSecureHome (installed on or after June 11, 2018)
Toll-Free: 1-800-561-5433
AccessSecure (installed before June 11, 2018)
Toll-Free: 1-877-565-9644
Looking for more information? Phone or email our Customer Care team so we can answer your questions and help solve any issues you are having.