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Note: Please do not use this form to report an outage, technical issue, or any issues with your billing. Instead, please click on "Customer Support" in the very top menu for help on billing and information on current outages.
Thank you for providing your feedback and for helping us serve you better.

Thank you for providing your feedback - and for helping us serve you better

Customer SupportInternet SupportEmail Configuration

How to Configure Your Access Email

Create, remove and change passwords for your AccessMail email addresses through My Account.
 

How can I manage my AccessMail email addresses? 

AccessHyperSpeed packages include up to 10 personalized AccessMail email addresses, each equipped with calendar and contact features.

You can create, remove and change passwords for your AccessMail email addresses through My Account.
 

Set up email on computer programs or mobile apps


You can set up your AccessMail email address on your computer’s email program or mobile device email app.

  1. Open your computer or mobile device’s mail settings.
     
  2. Choose to add an email account.
     
  3. Enter the email address, password, and server settings for your AccessMail account.

Your computer’s email program or mobile device app will use either POP3 or IMAP to send and receive emails. We recommend using the following IMAP settings:

Account Type: IMAP
Incoming Mail Server: mail.myaccess.ca 
Outgoing Mail Server: mail.myaccess.ca 
Username: your Access email address
Password: your email password

Note: the instructions above apply to emails with the @myaccess.ca domain. 

Contact Customer Care

Looking for more information? Phone or email our Customer Care team so we can answer your questions and help solve any issues you are having.
 

   Regina: 306-569-2225

   Toll-free: 1-866-363-2225