How to Configure Your Access Email
Create, remove and change passwords for your AccessMail email addresses through My Account.
AccessHyperSpeed packages include up to 10 personalized AccessMail email addresses, each equipped with calendar and contact features.
You can create, remove and change passwords for your AccessMail email addresses through My Account.
You can set up your AccessMail email address on your computer’s email program or mobile device email app.
Your computer’s email program or mobile device app will use either POP3 or IMAP to send and receive emails. We recommend using the following IMAP settings:
Account Type: IMAP
Incoming Mail Server: mail.myaccess.ca
Outgoing Mail Server: mail.myaccess.ca
Username: your Access email address
Password: your email password
Note: the instructions above apply to emails with the @myaccess.ca domain.
Protect your email with an extra layer of security by enabling two-factor authentication (2FA) on your AccessMail account. With 2FA, you'll need both your password and a unique code from an authenticator app on your phone to sign in, helping safeguard your account from unauthorized access.
How to Enable 2FA in Webmail:
Using 2FA When Signing In:
After enabling 2FA, you'll enter your email and password as usual, then be prompted to enter the current code from your authenticator app. The code refreshes every 30 seconds, so always use the latest one displayed.
Troubleshooting 2FA:
If you lose access to your authenticator app and don’t have your backup codes, please contact our support team. We’ll verify your identity before resetting 2FA on your account.
Stay secure with 2FA — it’s a simple step that adds strong protection to your email.
Looking for more information? Phone or email our Customer Care team so we can answer your questions and help solve any issues you are having.