We're always looking to improve our website experience to best meet our customers’ needs. Please fill out this form to provide us feedback on how we're doing on our website.

Note: Please do not use this form to report an outage, technical issue, or any issues with your billing. Instead, please click on "Customer Support" in the very top menu for help on billing and information on current outages.
Thank you for providing your feedback and for helping us serve you better.

Thank you for providing your feedback - and for helping us serve you better

Customer SupportInternet SupportSmart Wi-Fi+

Smart Wi-Fi+ Support Articles

Help and support for Smart Wi-Fi+. Browse through our customer service articles or contact us at 1-866-363-2225 to talk with a representative.
 

User guide

Learn more about essential features and how to enable certain security features on the HomePass app to help protect your network and prevent access to malicious websites that can harm your devices. 

User guide

Mobile app

The HomePass by Plume® app unleashes all the power of AccessSmart Wi-Fi+ and puts you in control of your Wi-Fi.

Contact Customer Care

Looking for more information? Phone or email our Customer Care team so we can answer your questions and help solve any issues you are having.
 

   Regina: 306-569-2225

   Toll-free: 1-866-363-2225