Understanding Wi-Fi

Understanding the basics

Internet

The Internet is a massive network of connected computers and servers from all over the world.

When you search for something or visit a website, you’re sending a request. This request travels over various networks, finds the information on a distant server, and then brings that information back to you. It happens so fast that it feels instantaneous!

Wi-Fi
Wi-Fi is a way to connect your devices like phones, tablets, and computers to the Internet wirelessly. Think of Wi-Fi as a bridge between your device and the Internet. Your modem receives the Internet connection then takes this connection and turns it into a wireless signal, which is broadcast to your home. Your devices pick up this signal, allowing you to browse the Internet without any wires.

Making the most of your Wi-Fi

Materials that can impact your Wi-Fi signal:

Brick, stone, concrete, and tiles
Heating flooring, in-wall piping
Large metal objects like mirrors and appliances

Devices that might cause interference:

Baby monitors, wireless controllers, Bluetooth devices
Microwaves, cordless phones
Laundry machines, air conditioning units

The modem’s location is important:

Try to keep it central or near the most-used area
Avoid keeping the modem next to other electronics
Ensure there’s no physical interference; avoid cupboards or cabinets
Aim for a clear line of sight to frequently used devices

Wi-Fi Bands:
Some modems have two different bands. If you have a dual band modem, you will see two Wi-Fi networks, with the second network labelled “5G”.

2.4 GHz Band		5 GHz Band
Better for devices far from the modem Subject to more interference		Better for devices closer from the modem Less interference Usually labelled as “5G” on your network

Devices, Bandwidth, and Streaming:
Think of how many devices you typically have connected – from laptops and smartphones to TVs and other smart appliances, each one contributes to your overall internet usage. The more devices connected, the less speed each device gets. Older devices might also slow down the network.

Speed upgrades:
Top signs you need to upgrade your Internet speed:

An annoying lag (slow-down) or frequent disconnection
You have to disconnect some devices for a better connection
Your Internet is slow even when you’re as close as possible to the router

Key benefits of upgrading your speeds:

Faster downloads and uploads: You’ll notice that everything, from movies to photos, gets to you or from you much faster.
Connect more devices: Whether it’s smartphones, tablets, computers, gaming devices, smart appliances, or smart home devices, everything and everyone in your home can be online at the same time without slowing things down.
Better streaming and gaming performance: Enjoy movies, series, and songs without interruptions. If you or anyone in your home plays online games, they’ll enjoy smoother and more responsive gaming sessions.

AccessSmart Wi-Fi+
A great way to improve your Wi-Fi performance is with AccessSmart Wi-Fi+, an adaptive Wi-Fi system that learns about your Wi-Fi needs and automatically optimizes your network and protects your network from cyber-threats.